Shipping policy

Shipping & Return Policy

Store Name: qptech.store

Thank you for shopping with qptech.store. We are committed to providing a smooth and reliable shopping experience.

Shipping Policy

  • Processing Time: Orders are generally processed within 1–2 business days after payment is confirmed.

  • Delivery Time: Orders are expected to be delivered within 7 days from the date of dispatch, depending on the delivery location and courier service.

  • Delivery times may occasionally be affected by weekends, public holidays, weather, courier delays, or other circumstances beyond our control.

  • Once your order has been shipped, you may receive tracking information where available.

  • Please ensure that your shipping address and contact details are correct when placing your order.

Return Policy – 5 Days

We offer a 5-day return policy. You have 5 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition in which you received it.

  • The item should be returned with its original packaging, accessories, tags, and other included items, where applicable.

  • Proof of purchase or order details may be required.

  • Certain products may not be eligible for return due to their nature. Please contact us before returning an item if you are unsure about eligibility.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. Include your order number and clear photos/videos of the product and packaging so we can review the issue and assist you.

Refunds

Once we receive and inspect the returned product, we will notify you whether your return has been approved. If approved, the applicable refund will be processed according to our payment/refund process.

Shipping charges may be non-refundable unless the return is due to an incorrect, damaged, or defective item supplied by us.

How to Request a Return

To request a return, contact our support team within 5 days of delivery.

Support Email: qptechstore@gmail.com

Please include:

  • Order number

  • Product name

  • Reason for return

  • Photos/videos, if the product is damaged, defective, or incorrect

We will provide further return instructions after reviewing your request.

Contact Us

For questions regarding shipping, returns, refunds, or your order, please contact:

qptech.store
Email: qptechstore@gmail.com

We reserve the right to review return requests and determine eligibility in accordance with this policy.